Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Mobile and other telephone numbers
• Property or service address
• Information about your roofing or home-service needs
• Appointment and scheduling information
• Estimate, project, invoice, and customer-service information
• Communications you send to us through forms, email, telephone, or text message

We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, referring pages, and general website activity through cookies, analytics, or similar technologies.

How We Use Your Information

Roof Revive may use the information we collect to:

• Respond to inquiries and requests for information
• Provide estimates, consultations, and requested services
• Schedule and manage appointments
• Communicate regarding active or potential projects
• Send service updates and customer-service communications
• Provide invoices, estimates, scheduling links, and project-related information
• Request customer feedback or reviews
• Improve our website, services, marketing, and customer experience
• Maintain business and customer records
• Comply with applicable laws and regulatory requirements

If you separately and voluntarily consent to receive marketing communications, we may also use your contact information to send special offers, promotions, service announcements, and other marketing communications.

SMS and Mobile Messaging Privacy

If you provide your mobile phone number and voluntarily opt in to receive SMS communications from Roof Revive, your information may be used to send messages related to your selected communication preferences.

Messages may include appointment reminders, consultation and estimate updates, scheduling information, project or service updates, invoices, customer-service communications, review requests, and other messages related to your inquiry or services.

If you separately opt in to marketing SMS communications, messages may also include promotions, special offers, service announcements, and other marketing content.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile phone number, SMS opt-in information, and messaging consent will not be sold, rented, traded, or transferred to another organization for its independent marketing or promotional purposes.

Service Providers

Roof Revive may use trusted service providers to help operate our business, website, communications, scheduling systems, customer-management systems, analytics, payment processing, and other business functions.

These providers may receive limited information when necessary to perform services on our behalf. They are not authorized to use SMS opt-in information or messaging consent for their own marketing or promotional purposes.

SMS Consent and Opt-Out

Participation in Roof Revive’s text messaging program is voluntary.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Message frequency may vary, and message and data rates may apply.

You may withdraw your consent to receive text messages at any time by replying STOP. After opting out, you may receive one final confirmation message.

For assistance with SMS communications, reply HELP or contact Roof Revive at (302) 900-5373 or through roofreviving.com.

Links Sent Through SMS

SMS communications from Roof Revive may include links to relevant online resources such as:

• Digital project estimates
• Service invoices
• Appointment or scheduling information
• Project information
• Company review pages
• Other Roof Revive webpages related to your inquiry or service

Cookies and Website Analytics

Our website may use cookies, analytics technologies, or similar tools to understand how visitors interact with the website, improve performance, measure marketing effectiveness, and provide a better user experience.

You may be able to manage cookie preferences through your browser settings.

Data Security

Roof Revive uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain customer and business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal requirements.

Your Choices

You may contact Roof Revive to:

• Request updates or corrections to your contact information
• Ask questions regarding how your personal information is used
• Opt out of marketing communications
• Withdraw SMS consent by replying STOP
• Request assistance regarding your communications preferences

Third-Party Websites

Our website or communications may include links to third-party websites or services. Roof Revive is not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Roof Revive’s services are not directed toward children, and we do not knowingly collect personal information from children through our website or SMS messaging program.

Changes to This Privacy Policy

Roof Revive may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Updates will be posted on this page with a revised effective date.

Contact Roof Revive LLC

If you have questions about this Privacy Policy or how Roof Revive handles personal information, please contact: